FAQ’S

Frequently Ask Questions

Welcome to our FAQ page — your go-to resource for quick answers and insights. Here, we address common queries to ensure a seamless experience with our services. If you have a question, chances are we’ve got it covered. Explore the FAQs to find the information you need promptly.

Absolutely. As a NAATI-certified practitioner, the translations provided by our services are recognized and accepted for immigration purposes by various Australian government departments, including Immigration, Health, Education, and Justice. Our commitment to excellence ensures that your documents meet the highest standards, making them not only valid but also reliable for a wide range of legal and official purposes. Trust us to bridge language gaps seamlessly for your immigration, educational, and legal needs.

Yes, we understand the urgency. In addition to our standard services, we offer fast-track delivery options to ensure your documents are translated promptly to meet your tight timelines. Your satisfaction is our priority, and we’re here to accommodate your urgent needs.

We offer the flexibility of receiving your documents in both soft and hard copy formats. You can choose to receive digital copies for convenient online access, and we also provide professionally printed hard copies for your records. Select the format that best suits your needs, and we ensure that the quality and accuracy of your translated documents remain impeccable in either version.

No, we do not charge for regular hard copies of document translations. We believe in providing our clients with the utmost convenience. However, if you require express postage for your hard copies, a minimal cost of $15 is applicable. This charge is designed to cover the expenses associated with express delivery. For regular Australia-wide postage, there is no additional cost; it’s our way of ensuring a seamless and cost-effective experience for you.

Yes, our quotes are both complimentary and obligation-free! Fill out the translation quote form on “Get a quote” page, and you’ll receive a quote in less than 1 hour via email. Ordering your translation is convenient and entirely online.

Yes, absolutely! We specialize in a service known as transcription-translation. We will provide you with the most accurate transcription-translation, complete with time-stamps and certification, enabling you to use it confidently for your specific needs.

Certainly! We offer affidavit services for audio file translations, ensuring that your translated content is accompanied by a certified affidavit. This adds a layer of authenticity, making it suitable for submission as legal evidence in court. Your peace of mind is our priority.

Certainly. We offer professional subtitling services for videos in Punjabi and Hindi. Our network of skilled subtitling professionals ensures accurate and culturally relevant subtitles for your content. Enhance the accessibility and reach of your videos with our expert subtitling services.

We offer a diverse range of voice-over services in Punjabi and Hindi. Whether you need voice-overs for educational content, informational videos, podcasts, or advertisements, our talented team of male and female artists can deliver precisely what you’re looking for. From engaging narratives to promotional messages, we’ve got your voice-over needs covered.